How to Manage Challenging Consultations On-Demand Webinar

We know that building a rapport with our patients is vital to successful outcomes, and that includes how we manage the situation when a patient is angry that they been waiting for ages to see you, has specific beliefs on their condition, or when they want a scan that you may not be able to offer them! So join Ben for his top tips on how to communicate and work with our patient to make sure we can diffuse and improve challenging consultations.